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My name is Melissa Flaherty, and I am the Stanislaus Ombudsman Coordinator. I have eleven years of experience working in the Long Term Care Ombudsman Program.  The Ombudsman program advocates for [...]

Rachel Tate is the Vice President of Ombudsman Services at WISE & Healthy Aging. Her primary responsibilities include the administration of the Long-Term Care Ombudsman Program in Los [...]

Jason Sullivan-Halpern, the Director of the California Long Term Care Ombudsman Association (CLTCOA), joined our organization in November 2022 with over a decade of relevant experience working in [...]

Bobbie is the Executive Director of Services for Kings County Commission on Aging. Additionally, she is the Program Coordinator for the Long-Term Care Ombudsman Program and the Senior Nutrition [...]

For over 10 years, Devora Gonzalez has been with the Kern County Long-Term Care Ombudsman Program. Ms. Gonzalez began as a case manager in 2010 and became the program’s Director in 2017. Ms. [...]

The mission of CLTCOA is to provide a unified voice in advocacy and assistance to the Local Long-Term Care Ombudsman Programs in California to enable the local programs to provide Ombudsman [...]

Local Long-Term Care Ombudsman staff and volunteers maintain a regular presence in the 8,650  long-term care facilities through out California. In 2017 these highly trained older adult advocates [...]

Local Long-Term Care Ombudsman receive, investigate, and resolve complaints made by or on behalf of residents of long-term care. Complaints span a wide range of issues including; wrongful [...]

Consultations Local Long-Term Care Ombudsman are often called upon to offer information on a variety of topics related to aging including dementia, facility placement, family support, care [...]