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Bobbie Wartson

Bobbie is the Executive Director of Services for Kings County Commission on Aging. Additionally, she is the Program Coordinator for the Long-Term Care Ombudsman Program and the Senior Nutrition [...]

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Devora Gonzalez

For almost a decade Devora Gonzalez has been with the Kern County Long Term Care Ombudsman Program advocating for residents in licensed facilities, striving to improve residents’ care and quality [...]

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Mission Statement

The mission of CLTCOA is to provide a unified voice in advocacy and assistance to the Local Long-Term Care Ombudsman Programs in California to enable the local programs to provide Ombudsman [...]

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Facility Visits

Local Long-Term Care Ombudsman staff and volunteers maintain a regular presence in the 8,650  long-term care facilities through out California. In 2017 these highly trained older adult advocates [...]

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Investigation

Local Long-Term Care Ombudsman receive, investigate, and resolve complaints made by or on behalf of residents of long-term care. Complaints span a wide range of issues including; wrongful [...]

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Education

Consultations Local Long-Term Care Ombudsman are often called upon to offer information on a variety of topics related to aging including dementia, facility placement, family support, care [...]

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History

In 1978, as part of The Older Americans Act, the federal government mandated the establishment of the Ombudsman Program to assist residents of long term care facilities in the safeguarding of [...]

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